Consultation

North Ayrshire Council’s annual rent consultation will be carried out this year between Thursday 21 November 2024 and Sunday 12 January 2025.

A letter containing the rent increase options has been issued to all Council tenants inviting them to complete an online survey. A QR code and link to the consultation survey within the letter, gives tenants the opportunity to complete the questionnaire and indicate their preferred option. They can do this over the phone, online or by email.

The form can be completed https://forms.office.com/e/T669RxSxVt

We will also be doing the following:

• Offering two £50 shopping voucher as an incentive
• Forms link to questionnaire for ease of completion online
• Promotion of rent consultation via website
• Can visit their local housing office or library to complete the consultation online or call the Customer Contact Centre to complete the survey over the phone; or request a survey form to be posted to them with a freepost return envelope
• Publicising the consultation via home and site visits / consultation events
• Social media channels (Housing and corporate)
• Information on TV screens in Housing Offices
• Text messages/emails sent to tenants
• Promoting in Community Centres and Libraries